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Do you need to use a particular layout and logo in your email notifications to Service Desk customers?

Want to receive a list of issues on Monday, Wednesday and Friday that had no action for the last week?

Do you want to see all the changes and comments made yesterday to tasks assigned to you in just one email?

Do you want to receive a digest of changes and comments from JIRA issues created yesterday or during the last hour ?

Want to attach a picture or PDF from JIRA to a customer-facing email?

Need to send custom JIRA IssueCollector notifications?

Want to send a message to a specific Slack channel based on a JIRA username or project?


Raley Notifications for Jira resolves these challenges giving you everything that you need in a custom notifications solution.

Raley is compatible with:

  • Email systems
  • Slack
  • HipChat

With our add-on, you can easily create a simple messenger in two clicks and adapt it to your specific needs. Go to Templating or Cookbook for more information.

Complete Feature List

Customizable Template

Raley Notifications gives you the ability to:

  • Take complete control over your message content

  • Design your layout according to your needs

  • Insert your corporate logo

  • Send attachments with notifications from JIRA issues to a user-defined channel

  • Support HTML and create hyperlinks within messages

  • Choose from dozens of predefined Messenger templates

Flexible Notification System

Receive notifications when and where you need them. With our flexible notification system you can:

  • Send messages when the following JIRA events occur:

    • Issue is created, updated or deleted

    • Project event is created, updated or deleted

    • Version event is created, released, unreleased, moved, updated, deleted or merged

  • Send scheduled messages per day, hour or week

  • Select which issues are sent

  • Send schedule digest notifications to your email inbox, Slack and HipChat channel

  • Send notifications to the proper Slack channel based on email or JIRA username

  • Send notifications to issue watchers

  • Send instant messages from the issue screen in two clicks, select the template and press Send

  • Integrate with JIRA Issue Collector to notify your external customers on issue progress or all them to create JIRA issues without logging into the system

  • Resolve dynamic email address, subject and Slack channel based on data in JIRA issue

  • Use our SMTP server or yours to send emails

Host in JIRA Cloud or Server

  • Our add-on is supported on both JIRA Cloud and servers.


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