Q: How to write a template for a scheduled notification that will be sending out issues which are beyond their due date. The notifications should be sent to assignees of the issues and issues
A:
1) Create a new Custom scheduled notification
2) Provide a CRON expression that specifies how often the notifications should be sent. In our case we want to send daily, so this will serve as a good start:
0 0 16 ? * MON-FRI *
3) specify condition that your issues should match again in JQL rule like this:
project in (YOUR_PROJECT_KEY) and or duedate > now()
4) Specify the report recipients by choosing Assignee in combo-box "To". The issues retrieved in step 3 will be grouped by value chosen in step 4, so you don't have to worry about how to send the right issues to the right people.
Your overdue issues |
Issues that have past due date <br/><br/> <table border=1> <tr> <th>key</th> <th>summary</th> <th>assignee email</th> <th>Date Created</th> <th>Due Date</th> </tr> #foreach ($issue in $issues) <tr> <td>$issue.key</td> <td>$issue.fields.summary</td> <td>$!issue.fields.assignee.emailAddress</td> <td>$!issue.fields.created</td> <td>$!issue.fields.duedate</td> </tr> #end </table> <br> |