InversionPoint LLC is providing consistent and responsible support to all our customers. We do our best to respond to your request within 1 business day.
Channels
You can request support via:
- Email help@raleyapps.com
- Our ServiceDesk portal at https://inversionpoint.atlassian.net/servicedesk/customer/portal/3
- By posting your question on answers.atlassian.net
Schedule
Business hours: 8am—9pm (GMT+2), Monday - Friday.
What's included into support?
- Answering questions about functionality of our products
- Investigating and resolving of issues related to our products
- Suggesting workarounds and configuration changes where applicable
- Collecting feedback and feature requests
What's not included into support?
- Training and phone-based support
- Scripting (programming)
- Resolving of issues not related to our products