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Raley can listen to the following events in your JIRA and react on them:

  • Issue:
    • created
    • updated
    • assigned
    • workflow status changed
    • assigned
    • deleted 
    • comment addedcomment added
    • unassigned
    • resolved 
    • reopened
    • closed
    • deleted
  • Project 
    • Created
    • Updated
    • Deleted
  • Version
    • Created
    • Updated
    • Released
    • Unreleased
    • Merged
    • Moved
    • Deleted

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Our AddOn supports JIRA issue status change notification allowing you to define define one or multiple start and end status(-es). When transition from A to B is happening, Raley will notify users of your choice. 

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Produces aggregation of changes, comments and work-log entries per JIRA issue for given period of time. You can specify a time intervals like once per day, once per hour, once per week on specific days etc. One of the most typical digests is notifying assignees about their tasks due in the past

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Instant notifications

Allows you to predefine a notification that will be available in issue detail view for specific project and issue type(s).  It will be sent when a user in your Jira will pick up the appropriate notification from Raley glance and click Send button.

Notify both internal and external users

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Raley can send notifications to any email address , or Slack channel or HipChat room

Fully customisable content and design of the message

AddOn users have complete freedom in defining content, layout and styling of the message. You can apply any HTML constructs to make your email truly custom and fitting your corporate style guidelines. To simplify the templating you can use our Template EditorWizard.

Support for inline attachments

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Raley notification can send JIRA issue attachments via email or slack Slack message.

Audit 

Raley Notification can store all copies of the notifications sent out for later audit in issue comments. 

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Notification recipients can be configured dynamically. This applies to email addresses, Slack channels and HipChat rooms. You can either choose JIRA fields that contain addresses or use Velocity template to implement your own conditional logic for defining who should receive the message based on the data in current issue.

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