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Yes, please have a look here: Predefined Email Notification templates


We have another add-on that has to do something before Raley should handle the Jira event. Can you delay your processing?

Yes, we can delay processing of events on your Atlassian instance. Please file us a ticket via support portal https://inversionpoint.atlassian.net/servicedesk/customer/portal/3


How to format JIRA fields?

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