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Notifications are configured per project, issue type(s), and event. Digested messaging is using JQL conditions to cherry-pick the issues your team is interested in. You can define your own custom condition based, for example, on data in Jira issue, who is commenting on the ticket or the new value in the custom field or value from an Asset field.

Digested notifications

Produces aggregation of changes, comments and work-log entries per JIRA issue for given period of time. You can specify a time intervals like once per day, once per hour, once per week on specific days etc. One of the most typical digests is notifying assignees about their tasks due in the past

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Canned notifications

Allows you to predefine a notification that will be available in issue detail view for specific project and issue type(s). It will be sent when a user in your Jira will pick up the appropriate notification from Raley glance and click Send buttonYour Jira user would click on Raley Emails Notifications glance, pick up the right template and send the email.

Notify both internal and external users

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