Raley Emails Notifications is an app for sending customised Emails and Slack notifications to anyone from your Jira or JSM.

I need to send attachments in customer emails

I need to notify users on workflow transitions

I want to send scheduled digest notifications

I need to include comment history into notification

You probably came here because standard Jira/JSM emailing doesn't support a critical feature that your business needs. Have a look what Raley can do for you:

• Send an email with fully custom template
• Show any standard or custom field in email body
• Use your company logo and styling
• Send an email to external addresses or distribution lists
• Send to an email address taken from a custom field
• Send canned email directly from Jira issue view
• Send email from workflow transition
• Send the comments history in email
• Send email from your own SMTP server
• Dynamic from address and sender name
• Send to CC and BCC addresses
• Send attachments from issue embedded in email
• Send email with Approve/Decline links for JSM ServiceRequest with approvals
• Group all activities on issue into single email 

Check out the Getting started Raley Notifications - cloud

When you know the basics, it's time to see how to write a template 

See the recipes from our Cookbook on how to solve typical problems

Checkout our FAQ 

Want to report bug, request a feature or just ask a question? Let us know:

https://inversionpoint.atlassian.net/servicedesk/customer/portal/3