Here're some recipes to cook a nice notifications with Raley Notifications cloud Sending notification on workflow transition Receiving a digest of changes and comments from Jira issues How to show issues data in table JSM - distinguishing between internal and external comments Sending notifications on issues raised by Jira Issue Collector Customising email using Email headers How to send a notification on Jira field change How to use Raley Settings Show version-related list of issues Digested messaging - notifying assignees of issues that are past due How to notify a user when he is mentioned Sending Issue and Comment attachments via email Notifications for specific issue types only Notifying external users How to change order of comments How to authenticate with Slack using OAuth Sending a notification when custom field value changes - cloud Conditional notification depending on the value chosen from custom field Plain vs HTML content of a field Combining issue transition and comment notification How to send attachments if they do not exceed specific size Conditional notification depending on who is commenting the ticket How to append customers response as a comment to an issue - cloud How to setup JSM customer notifications so that replies are appended as comments to request How to exclude an email address from notifications Notifying a Jira group Notifying all users in particular ServiceDesk Raley settings reference How to set up a GMAIL outgoing SMTP server - legacy way How to set up Raley with Office365 SMTP - legacy way How to send approve/decline buttons in JSM cloud How to add your company logo in email How to group emails by subject Connecting Raley with GMail using OAuth2 Display values from Assets objects Template Wizard