Here're some recipes to cook a nice notifications with Raley Notifications cloud Sending notification on workflow transition Receiving a digest of changes and comments from JIRA issues from yesterday Receiving a digest of changes and comments from JIRA issues for the last hour How to show issues data in table ServiceDesk - distinguishing between internal and external comments Sending custom JIRA Issue Collector notifications Sending email to value from JIRA issue custom field Customizing an email sender's name in JIRA Cloud How to send a message on field change How to use Settings Show version-related list of issues Digested messaging - notifying assignees of issues that are past due How to notify a user when he is mentioned Sending Issue and Comment attachments via email Notifications for specific issue types only Notifying external users How to change order of comments How to authenticate with Slack using OAuth Sending a notification when custom field value changes - cloud Notification based on value chosen from custom field Plain vs HTML content of a field Combining issue transition and comment notification How to send attachments if they do not exceed specific size Conditional notification depending on who is commenting the ticket How to append customers response as a comment to an issue - cloud How to setup service desk notifications so that replies are appended as comments to request How to exclude an email address from notifications Notifying a Jira group Notifying all users in particular ServiceDesk Raley settings reference How to set up a GMAIL outgoing SMTP server How to set up Raley with Office365 SMTP How to send approve/decline buttons in JSM cloud How to add your company logo in email How to group emails by subject Connecting Raley with GMail using OAuth2