Q: How to write a template for a scheduled notification that will be sending out issues which are beyond their due date. The notifications should be sent to assignees of the issues and issues
1) Create a new Custom scheduled notification
2) Provide a CRON expression that specifies how often the notifications should be sent. In our case we want to send daily, so this will serve as a good start:
0 0 16 ? * MON-FRI *
3) specify condition that your issues should match again in JQL rule like this:
project in (YOUR_PROJECT_KEY) and or duedate > now()
4) Specify the report recipients by choosing Assignee in combo-box "To". The issues retrieved in step 3 will be grouped by value chosen in step 4, so you don't have to worry about how to send the right issues to the right people.