This pages provides you with a comparison of features available in Cloud and Server (including DC) versions of Raley Emails Notifications.
Raley supports the following Jira/JSM events either as Java events in Server/DC version or via Connect webhook:
| Event | Cloud | Server | Remarks |
|---|---|---|---|
| Issue created | yes | yes | |
| Issue updated | yes | yes | |
| Issue assigned | yes | yes | |
| Issue workflow status changed | yes | yes | |
| Jira comment added | yes | yes | |
| Jira comment updated | yes | yes | |
| Jira comment deleted | no | yes | |
| Issue unassigned | yes | no | |
| Issue resolved | yes | yes | |
| Issue reopened | yes | yes | |
| Issue closed | yes | yes | |
| Issue deleted | yes | yes | |
| Issue work started | no | yes | |
| Issue work stopped | no | yes | |
| Issue worklog added | no | yes | |
| Issue worklog edited | no | yes | |
| Issue worklog deleted | no | yes | |
| JSM public comment added | yes | yes | |
| JSM private comment added | yes | yes | |
| JSM any comment added | yes | yes | |
| Project created | yes | yes | |
| Project updated | yes | yes | |
| Project deleted | yes | yes | |
| Version created | yes | yes | |
| Version updated | yes | yes | |
| Version deleted | yes | yes | |
| Version released | yes | yes | |
| Version unreleased | yes | yes | |
| Version merged | yes | yes | |
| Version moved | yes | yes |
and here were compare features of Cloud vs Server:
| Feature | Cloud | Server | Remarks |
|---|---|---|---|
| Ability to specify from and to statuses for issue workflow transition configuration | yes | yes | |
| JQL based event matching | yes | yes | |
| Issue-data-based event matching | yes | yes | |
| Digested (scheduled) notifications | yes | yes | |
| Canned notifications from issue detail view | yes | yes | |
| Email notifications | yes | yes | |
| Slack notifications | yes | yes | |
| HipChat notifications | no | yes | |
| Email TO/CC/BCC | yes | yes | |
| Custom outgoing SMTP server | yes | yes | |
| Inline attachments | yes | yes | |
| Regular attachments | yes | yes | |
| JSM notifications with Approve/Decline buttons | yes | no | |
| Sent notifications audit | yes | yes | In cloud Raley stores audit information as private issue comments, whereas in server version of Raley we store it under Audit tab in issue view |
| Dynamic resolution of recipient address | yes | yes | |
| Fully customise-able content of email message | yes | yes | Note that in cloud version we do not support all HTML tags for XSS security reasons |
| Template wizard | yes | no | |
| Notifying external emails | yes | yes | |
| Notifying reporter | yes | yes | |
| Notifying assignee | yes | yes | |
| Notifying issue watchers | yes | yes | |
| Notifying mentioned users | yes | yes | |
| Notifying users in particular Jira group | yes | yes | |
| Notifying all customers in particular service desk | yes | no | |
| Notifying all customers in particular project organizations | yes | no | |
| Notifying project lead | yes | yes | |
| Notifying component lead | yes | yes | |
| Notifying service desk participants | yes | yes | |
| Notifying request approvers | yes | yes | |
| Notifying organisations | yes | yes | |
| Customisation of notification depending on user's locale | no | yes | |
| Ability to specify user's avatar in email | no | yes | |
Ability to customise a notification depending on whether specific user has a specific role in given project | no | yes | |
| Notifying project roles | no | yes | |
| Customisation of email from address | yes | yes | This feature might not work if your SMTP server is not supporting it |
| Customisation of email from name value | yes | yes | This feature might not work if your SMTP server is not supporting it |
| Custom email REPLY-TO | no | yes | |
| Custom email priority header | no | yes | |
| Custom email header | no | yes | |
| Showing a value from Deviniti Bundled fields | no | yes | |
| Showing a value from Elements field | no | yes |
