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Assets objects is a feature supported by JSM Premium edition and allows you to configure and maintain a collection of objects that work in a Map-like way. These objects may be used to represent physical entities, such as hardware, machinery or office buildings as well as non-tangible assets, like configurations, contracts etc.
To retrieve the Asset objects from JSM, Raley needs a special token which you as a Jira administrator must create in https://id.atlassian.com/manage-profile/security/api-tokens
Create the token and save it in a separate file. Then concatenate the token with your Jira administrator email that you used in the token creating following by colon like this:
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jira-admin@company.com:MY_JIRA_ACCESS_TOKEN |
Encode the whole string abote to base64 and add it to Raley properties with key API_TOKEN like this:
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API_TOKEN=amlyYS1hZG1pbkBjb21wYW55LmNvbTpNWV9KSVJBX0FDQ0VTU19UT0tFTg== |
Save the Raley properties and now you're all set configuration-wise.
The common scenario is that a JSM request has a link to specific Asset object and we need to show it in a customer-facing notification. We'll use the field called "Linked Assets" as example in this tutorial.
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