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Q: How to write a template for a scheduled notification that will be sending out issues that are beyond their due date. The notifications should be sent to assignees of the issues

A:

1) Provide a CRON expression that specifies how often the notifications should be sent


2) specify condition that your issues should match again in JQL rule like this:

project in (YOUR_PROJECT_KEY) and or duedate > now()


3) add the following Group By:

 fields.assignee.emailAddress 

This will ensure that issues will be grouped by assignees.


4) Assign remaining notification fields as following:

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