Raley Emails Notifications is an app for sending customised Emails and Slack notifications to anyone from your Jira or JSM.
When standard Jira/JSM emails is not enough, Raley can do for you:
- Send an email with fully custom template
- Show any standard or custom field in email body
- Use your company logo and styling
- Send an email to external addresses or distribution lists
- Send to an email address taken from a custom field
- Send email manually from issue view
- Send email from workflow transition
- Send the comments history in email
- Send email from your own SMTP server
- Dynamic from address and sender name
- Send to CC and BCC addresses
- Send attachments from issue embedded in email
- Send email with Approve/Decline links for JSM ServiceRequest with approvals
- Group all activities on issue into single email
Check out the Getting started Raley Notifications - cloud
When you know the basics, it's time to see how to write a template
See the recipes from our Cookbook on how to solve typical problems
Checkout the FAQ if you need to know more...
Couldn't find something? Let us know:
https://inversionpoint.atlassian.net/servicedesk/customer/portal/3
or send email to:
